Skip to content
A Falco's technician servicing a gas fireplace

Service & Repair

Get Your Appliance Back Up and Running

Need help with maintenance or service? Here is exactly what to do, and exactly what happens next.

  • 300+ five-star Google reviews
  • NFI & CSIA certified technicians
  • Family owned since 1928

Here's What to Do

How It Works

We diagnose first and quote before we fix. You approve the number before any repair begins.

Schedule an Appointment

Online in two minutes, or one call to the service desk.

Review the Inspection Report

The tech documents what is wrong and what it costs to fix.

Authorize the Repair

You approve the number before any repair begins.

Describe the Symptom

What We Repair

You do not need to know the cause. The symptom is enough for the service desk to route the right tech.

Fireplace & Stove

Pilot will not stay lit, weak flame, fan noise, thermostat issues. Gas, wood, and pellet units alike.

Schedule Service

Furnace & AC

No heat, warm air, strange noises, or a unit that will not start. Diagnosed before anything gets replaced.

Schedule Service

Ductless Mini-Split

Blinking lights, ice on the line set, or a zone that stopped heating or cooling.

Schedule Service

Barbecue & Grill

Igniters, augers, temperature controllers. We keep Traeger grills and barbecues cooking.

Schedule Service

What Our Customers Say

Trusted by Spokane Families

More From the Service Department

More Service Options

The Whole Department

Home Services is the hub: everything we service across fireplaces, HVAC, and barbecues, plus service department hours.

Explore Home Services

Nothing Broken Yet?

Safe Home Services is the $99 diagnostic trio: gas leak and carbon monoxide, efficiency and airflow, and humidity testing.

Explore Safe Home Services

Get Started

Ready to Get Started?

Fireplace, furnace, mini-split, grill. Describe the symptom and the service desk gets the right tech on it.