Heating & Cooling · Heat Pumps
Heat Pump Maintenance & Inspections
Protect Your Investment. Prevent Downtime.
- 300+ five-star Google reviews
- NFI & CSIA certified technicians
- Family owned since 1928
The Problem
Heat Pumps Work Year-Round—So They Wear Out Faster
Your heat pump does double duty—heating in the winter and cooling in the summer. That’s why, without regular maintenance, they’re more prone to efficiency loss, breakdowns, and costly repairs.
Many homeowners don’t realize there’s a problem until it’s too late—and too cold or too hot to ignore.
At Falco’s, our job isn’t to sell you parts. It’s to extend the life of your system and protect your comfort.
The Promise
Proactive Care That Pays Off
We believe in preventative maintenance that’s based on facts, not fear—and inspections that help you make smart, timely decisions. Whether your heat pump is ducted or ductless, Mitsubishi or Bosch, new or 10+ years old, we’ll help you:
- Avoid breakdowns
- Reduce energy bills
- Improve system performance
- Protect your manufacturer warranty
- Protect your manufacturer warranty
Step by Step
Our Heat Pump Maintenance & Inspection Process
Arrival & Pre-Service Consultation
- Technician arrives on time and in uniform
- Listens to concerns (noises, airflow issues, odd behavior)
- Reviews system age, past service, and access areas
- Determines indoor and outdoor unit types & zoning
Comprehensive Diagnostic Inspection
We conduct a 22+ point evaluation that includes these outdoor unit checks:
- Compressor amp draw & start performance
- Refrigerant pressure testing
- Coil cleanliness & fan motor function
- Electrical connections and surge protection
- Drainage and debris clearance
- Blower motor & filter evaluation
- Coil cleanliness
- Communication & control signals
- Thermostat functionality
- Zoning performance (for ductless/multi-zone)
- Supply/return temperature delta
- Refrigerant charge accuracy
- Cycle timing and efficiency evaluation
- Backup/emergency heat function test (if applicable)
These indoor unit checks:
And these performance tests:
Every key metric is logged and reviewed—so we can show you how your system is performing.
Preventative Services
We perform key maintenance tasks based on your system type and needs:
- Clean coils and fan blades
- Flush or clear drain lines
- Tighten electrical connections
- Clean or change filters (with Legacy Membership or customer request)
- Lubricate applicable moving parts
- Rinse outdoor coil (with your permission)
We will never clean components with chemicals or pressure washers unless manufacturer guidelines call for it. We preserve the integrity of your equipment.
Honest Reporting & Recommendations
We tell it like it is—with context and clarity.
- If everything looks great, we tell you
- If something is wearing out, we help you plan for it
- If a component is at risk of failure, we explain the why—with data and pictures
- We never recommend a replacement unless it truly prevents a future problem or breakdown
Transparency is our service model. Trust is our goal.
Why It Matters
Why Heat Pump Maintenance is Different from Traditional HVAC
Unlike separate furnace and A/C systems, heat pumps work all year long, which means:
Preventative maintenance isn’t just helpful—it’s critical to protect your investment.
- More wear and tear on parts like compressors and reversing valves
- Higher refrigerant system sensitivity
- Increased importance of keeping coils and sensors clean
- Frequent run cycles in shoulder seasons
Legacy Membership
Legacy Membership Means Year-Round Protection
Join our membership program and keep your system running like new.
Legacy Essentials
$249/ year
Includes the following benefits:
- 1 Annual Preventative Maintenance Visit
- 50% Off Diagnostic Charges
- 10% Off Repairs
- Extended 1-Year Parts Warranty
- 25% Off Travel Fees
Special pricing available for multi-zone or specialty ductless systems.
Legacy Premier
$349/ year
Everything in Essentials, plus:
- 15% Off Repairs
- 50% Off Travel Fees
- Priority Scheduling Within 72 Hours
- $50 Credit Toward Replacement Equipment
- Discounts on Clean Team and Retail Products
Special pricing available for multi-zone or specialty ductless systems.
Why Choose Us
Why Preventative Maintenance with Falco’s?
Locally Owned
We’re local, licensed, and 4th-generation family-owned
Trained Techs
We train our techs to educate—not upsell
Professional Inspections
Our inspections are backed by data, not opinions
Proactive Maintenance
You’ll know your furnace’s condition—before it becomes a crisis
Year-Round Coverage
We offer Legacy Memberships for year-round coverage and savings
Your Next Step
Book a Heat Pump Maintenance Visit
Your heat pump is a major investment—let’s protect it.
- Transparent
- Professional
- No-Pressure
Questions first? Call us directly at 509-926-8911 or drop by the showroom. We’d love to meet you.
Falco’s: Helping You Stay Ahead of Breakdowns—Not Just React to Them.