The Service Department
Keep Your Home in Perfect Shape
All year long, one service department for fireplaces, stoves, HVAC, ductless, and barbecues.
- 300+ five-star Google reviews
- NFI & CSIA certified technicians
- Family owned since 1928
Appliance Diagnostic & Repair
What We Service
If we sell it, we service it, and most brands we do not sell, too.
Fireplace & Stove Repair
Pilot will not stay lit, weak flame, fan noise, thermostat issues. Gas, wood, and pellet units diagnosed and repaired.
Schedule ServiceHVAC & Ductless Repair
Furnaces, heat pumps, ACs, air handlers, and mini-splits. Diagnosed first, quoted before repair.
Schedule ServiceBarbecue Repair
Igniters, augers, temperature controllers. We keep Traeger grills and barbecues cooking.
Schedule ServiceSafe Home Diagnostics
The $99 tests: gas leak and carbon monoxide, home efficiency and airflow, and humidity.
Explore Safe Home ServicesService Department: typically Monday–Friday, 9:00 AM – 4:00 PM
Technicians also run emergency calls. Call ahead before stopping by.
One Department, Three Doors
Service Options
Repairs, diagnostics, and upkeep each have a lane. Pick the one that matches your situation.
Something's Not Working
Head to Service & Repair: describe the symptom, book online or call, and a tech diagnoses first and quotes before any fix.
Explore Service & RepairNothing Broken Yet?
Safe Home Services is the $99 diagnostic trio: gas leak and carbon monoxide, efficiency and airflow, and humidity testing that catches concerns early.
Explore Safe Home ServicesKeeping It Healthy
Preventative maintenance plans are in the works. Until then, an annual service visit is the best protection your appliances can get.
Book AppointmentWhat Our Customers Say
Trusted by Spokane Families
One Desk, Every Fix
Meet the Service Team
The same in-house service department covers your fireplace, your furnace, your mini-split, and your grill, so one call to the service desk reaches the tech who knows the equipment.
Every visit runs the same way: drop cloths down, a real diagnosis, and a written quote you approve before repair work begins. Because the team that installs it is the team that services it.
Why Choose Us
Why Choose Falco's
4th Generation Family Business
Since 1928 — nearly a century of Inland Northwest families trusting Falco's with their homes.
300+ Five-Star Reviews
Thousands of satisfied customers trust us for quality products, expert installation, and reliable service.
Licensed & Certified
NFI- and CSIA-certified technicians, gas-line and refrigerant certified, fully insured.
6,000 Sq Ft Showroom
See and touch 100+ fireplaces, stoves, and HVAC systems on display before you buy.
Get Started
Ready to Get Started?
Book a service visit online, or call 509-926-8911 and describe the symptom. The service desk will route the right tech.